Avoid Carpathian Jerky: Great Marketing, Terrible Service
I recently tried ordering from Carpathian Jerky in Romania, and honestly, I regret it. While their website and branding look professional, the actual experience of being a customer is incredibly frustrating.
1. Delivery is Painfully Slow
The biggest issue is the shipping. For a snack product that should be relatively easy to fulfill, the wait time was far beyond what is acceptable. If you are expecting a quick delivery to fuel a trip or a hike, look elsewhere. You will likely be waiting for weeks without any clear updates on where your package is.
2. Non-Existent Customer Support
When the order inevitably takes too long, don’t expect any help from their team. Their after-sales support is virtually non-existent. Emails go unanswered, and there is no proactive communication regarding delays. It feels like once they have your money, they lose all interest in providing a service.
3. Not Worth the Hassle
There are plenty of jerky brands out there that actually value their customers and respect delivery timelines. Even if the product itself is decent, the stress of dealing with their "support" and the long wait makes it a strong non-buy.
Final Verdict: Save your money and your time. Buy your jerky from a company that actually has their logistics and customer service figured out.